21st December 2011 has etched an unforgettable memory in my mind. I was at Tiruchirapalli on a mission to expedite supplies of Boilers at BHEL’s works for Power plant of IOCL’s ongoing Paradip Refinery Project. BHEL has outsourced non-pressure parts of these boilers to certain vendors nearby Trichy. ‘ORBIT’ is among such outsourced vendors, who is making Pins & Clamps of these boilers for our project. We decided to visit ORBIT also for review and expediting balance supplies.
When we reached ORBIT works, we were greeted by their President Mr. P.R. Pandi, who himself is a blind person. To my utter surprise, the whole ORBIT workshop is run by blind persons. Though I was aware of certain special schools and institutions for blind persons but never heard about any manufacturing industry run completely by such persons. What I saw next inside the workshop is quite difficult to believe.
I had never witnessed such well coordinated and coherent working by blind persons. People were segregating the raw material, feeding the raw material on cutting, shearing and punching machines with the help of their fellow blind friends, collecting the final products and bagging them after quality checks. The whole manufacturing process was efficiently done and finished product was meeting the quality standards. I was lost in deep admiration seeing their untiring efforts for making vital parts for my project and emotionally touched. Their interpersonal understanding and collective effort was exemplary and far better as compared to normal workers engaged in other industrial units. Below photos depict it completely but silently…
People were working with no ego and communication was being made not with vital sensory organs like eyes, but with their hearts. I was thrilled and compelled to think that dedicated and sincere working by these special people is a great example towards values of humanity which defies all laws of Project management. Calm and peace prevail here in their coordinated rhythm of working against any feeling of industrial acrimony.
What came next was even more surprising. A physically handicapped welder was doing welding on the job and was assisted by a blind helper. We saw his blind helper almost running and going to store room next door to fetch the electrodes quickly. When enquired how he could do such job with much ease, my fellow companion from BHEL, Mr. Jai Ram told me that every worker working here is fully conversant with the layout of workshop and does the job with calculated steps – concepts of time and motion study, well grasped by them by heart. I was overwhelmed by their indomitable spirit, everlasting zeal and working in perfect harmony.
At the end, ORBIT president Mr. Pandi requested me ‘Sir, if you come across any blind person, please direct him to me, we will make him our team member here’. I controlled my emotions, advised them to maintain timelines and quickly moved out with mixed feelings, thinking and admiring effort and passion of ORBIT in this endeavour and with firm conviction that Paradip Refinery Project will soon be a realised dream.
Chief Project Manager-PDRP
Indian Oil Corporation Ltd.
PS:I would like to thank IOCL Management & BHEL team for giving me an opportunity to have such wonderful experience with a noble cause during project expediting at BHEL,Trichy.